Participants delivered reports on the current situation of the implementation of the law, and regulations on competitive activities related to consumer protection.
Phan Khanh An, an expert from the Vietnam Competition Authority, said the law has created a legal corridor for protecting consumer rights in Vietnam. However, difficulties remain in the implementation of the law, while distribution channels have developed strongly in Vietnam.
Participants heard a presentation by Edakubo Ayumi, an expert from Japan Consumer Information Centre, on the legal structure and status of consumer protection in Japan.
She also shared experiences in protecting consumers by highlighting the active role of the Japanese government in the field, raising consumer awareness and exposing law breakers.